Staff

OFFICE STAFF
Hillside Village Information Center

Contact: info@hsvk.org
Phone: (603) 476-3101
Address: 149 Emerald Street, Suite A1, Keene, NH 03431

Jolynn Kae Whitten
Executive Director

I was born Jolynn Kae Pearl in York, Pennsylvania.  I grew up in that area and my father and I lived with my grandparents for several years.  When people ask me why I work in senior care, I usually tell them that it was because of my grandparents.  They gave me a great appreciation for the elderly and from high school on, I knew that I wanted to be an administrator in long-term care and dedicate my career to seniors. 

I graduated from York Catholic High School and went on to Marywood College in Scranton, Pennsylvania.  There I worked towards my Bachelor of Arts degree in Health Services Administration, with a minor in Sociology.  I graduated Summa Cum Laude and began the search for a graduate school. 

As I furthered my education, life took me to Baltimore, Maryland.  I decided to attend Johns Hopkins University to obtain a Master’s degree in Health Finance and Management.  During my second year at Hopkins, I also took part in a 12-month internship at Levindale Hebrew Geriatric Center and Hospital.  This allowed me to complete the State of Maryland’s Administrator in Training (AIT) program as well during that time frame.  In 1998, I received both my Master’s degree and my Maryland Nursing Home Administrator’s License. 

Over the next seven years, I held positions as Assistant Administrator, Administrator, and Executive Director in both skilled nursing and assisted living communities in the Baltimore area.  In March of 2005, I joined Life Care Services and Vantage House in Columbia, Maryland, as Health Center Administrator.  I was promoted to Associate Executive Director at Vantage House in 2007 and then to Executive Director at Sandhill Cove in Palm City, Florida in December of 2008.  I remained at Sandhill Cove until moving to Keene in February 2018 to become the Executive Director at Hillside Village Keene.   

On a personal note, I have been married for 14 years to Bill, who is working very hard writing his third novel.  We live here in Keene with our charming dog, Parker.  Our favorite pastime is traveling, both locally and around the globe.

I am both honored and delighted to be serving you as Hillside Village’s Executive Director.  Thank you all for supporting the project and making it a reality.  I am very proud to be a part of it!    

Judy Franseen
Marketing Director

Judy oversees three employees and the day-to-day operations of the information office while planning, directing and implementing the Hillside Village marketing program. Previously Franseen served as Corporate Marketing Director at Hunt Senior Living in Nashua, Marketing Director at Huntington at Nashua, and Marketing Director of the RiverMead Lifecare Community. Prior to working in the healthcare industry, she worked in real estate and property management. She studied Marketing and Management at Franklin Pierce University. She has served on the Boards of NH Conference on Aging, Nashua Senior Center and the American Heart Association. She has been a volunteer for The Multiple Sclerosis Society, American Red Cross, United Way and the Homeless Shelter for Families in Transition in Concord. Franseen enjoys the outdoors, kayaking, snowshoeing, biking and hiking.

Karen Rathbun
Retirement Counselor

Karen joined Hillside Village as the Marketing Coordinator in 2015, and was quickly promoted to her current position. Her duties include serving as a resource to disseminate information to potential residents and family members, supporting special events and cultural functions, and reviewing applications and financial agreements. Rathbun has served as Assistant to the Director at Camp Spofford, where she also had duties—at the same time—as Staff Coordinator, Public Relations Director, Office Manager and Customer Service Representative. She has also been a Personal Assistant, Home School Teacher and a Dental Assistant/Office Manager. She is President of the Keene High School Wrestling Booster Club and a Board Member of the KHS Project Graduation.

Harry Ahern
Outreach Coordinator

Harry is responsible for cultivating strategic partnerships through community outreach activities, developing arrangements and relationships with businesses, individuals, and other organizations that have an interest in the area senior population. In addition to his Outreach duties, Ahern is also responsible for the Marketing Manager position at The Prospect-Woodward Home. Ahern was executive director for two years and Marketing Director & Community Liaison for three years at The Woodward Home before it merged with Prospect Place. Prospect-Woodward is the organization undertaking the Hillside Village Keene project. Previously Ahern worked for The Keene Sentinel for 26 years as an advertising sales representative, co-op advertising manager, print shop sales executive, Newspapers in Education Tour Guide, Sentinel Man mascot, and Promotions & Market Image Coordinator. He serves as President of the Keene Senior Center Board of Directors. Ahern also served over 15 years as a board member on the Greater Keene Chamber of Commerce. The Summit, NJ-born and 1983 California University of PA graduate has a BA in Journalism. His education includes a Fellowship as a staff writer for the Media Relations Department in the PA House of Representatives. 

Tracey Borden
Marketing Coordinator

Tracey is responsible for contributing to the creativity of all marketing efforts, assisting in planning and overseeing special events, and managing the office and records. Her previous experience includes Office Assistant & Customer Care Coordinator at Marlborough Greenhouses, Interactive Media Assistant at Keene Publishing Corp., Executive Secretary at Gehrung Associates, and Secretary/Sales Administrator at Precitech. She is the Music Director of her church and assistant director of a local community chorus, and enjoys performing as a soloist. She enjoys arts and crafts and has been a volunteer for the Boy Scouts of America.

Would you like to learn more? Call ​us at 603-476-3101 or click here to request more information online.